Shipping policy

Physical Items (UK Only)

Processing Time
Please allow 2–5 business days for your order to be created and prepared for dispatch.

Shipping Time
Orders are shipped within the UK and typically arrive within 2–4 business days after dispatch.

Shipping Costs
Shipping costs are calculated at checkout based on the size and weight of your order.

Tracking
You will receive a dispatch confirmation email with tracking details (where available).

Delays
Delivery times are estimates and may be affected by postal delays, especially during busy periods.

Lost or Damaged Items
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact me within 7 days, and I’ll help resolve the issue.

Incorrect Address
Please ensure your shipping address is correct at checkout, as I cannot be responsible for orders sent to incorrect addresses.

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Digital Items (Instant Download)

Delivery Method
Digital products are delivered instantly after purchase via email.

No Shipping Fees
There are no shipping costs for digital items.

Access Issues
If you have trouble accessing your download, please get in touch and I’ll make sure you receive your files.

Refunds on Digital Items
Due to the nature of digital products, refunds or exchanges are not accepted once the item has been downloaded.